I recently had to reformat my daughters computer. I backed up all of the Origin files on the computer. When I put them back on the reformatted computer none of her saved games were there. She is devastated. They are Sims 3 saved games.
Also, she had the Sims 3 expansion pack with Pets and Generations and something else. They no longer show up in the Origin software
Any help would be greatly appreciated.
Community Admin@katelynk005 Hi,
We do have an article about you can back up and restore your save games here: http://help.ea.com/in/article/how-do-i-backup-my-saved-games-in-the-sims-3/
If you did make a backup of that folder, you should be able to just put them back there in the new structure.
Unfortunately we won't be able to assist with the recovery if this folder had been formatted without a backup.
Regarding the expansion packs, they are still available, but now located in a different area with the Origin Client. Check out this forum sticky for more information how to locate them: http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/td-p/4641393
Cheers,
Nils
Thank you so much for getting back to me!
I restored the directories but the saved games just do not show up when she starts the games up in the origin client.
I have copied the files over a few times and still no results.
Any other advice on what I could check?
Thanks,
Dave
