Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Approved

I can not access the sims 3 community.

Hi for some reason i cant contact EA directly however i am having trouble with my sims 3.. it tells me to go to the sims 3 community to install my new worlds to my origin account.. HOWEVER, i cant remeber my password and i was never sent an email with the passowrd.. yes I have an account with the sims 3 community, yes i have tried my origin and no its not the same as the origin account which is getting really fusterating because i have spent $80 for something i can not use.. some one please help me ive tried making a new account but cant. i would like to know if EA or someone can send me my password and email for the sims 3 community.. my player name Polizzi5696 my email is [edit: email address removed] thanks in advance.

1 Reply

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    to contact CS to assist with lost/forgotten/merge accounts

     1.https://help.ea.com/en/contact-us/

     2.Click on the orange NEXT button

     3.Select a platform  

    4.Click on the orange NEXT button  

    5.Select a topic and describe your problem in a few words  

    6.Click on the orange NEXT button  

    7.Click Chat Now to chat with a Game Advisor