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adrianas2cold's avatar
adrianas2cold
Seasoned Newcomer
11 months ago
Solved

I Cannot Log Into my Sims 3 Account

Hello Simmers! I am able to log in perfectly in the launcher however, I cannot log in when I reach the game (where you select the household you want to play with/start new game). It says my login is invalid, even though it works perfectly in the launcher ☹️ (Also, I did work with EA support but found no solution)

  • @adrianas2cold  Try deleting the file labeled [your email].bin in Documents > Electronic Arts > The Sims 3.  If that doesn't work, open Keychain Access, in Applications > Utilities.  Search for sims3 and delete any entries you find.  Then delete the .bin file again and test.

2 Replies

  • @adrianas2cold  Try deleting the file labeled [your email].bin in Documents > Electronic Arts > The Sims 3.  If that doesn't work, open Keychain Access, in Applications > Utilities.  Search for sims3 and delete any entries you find.  Then delete the .bin file again and test.

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