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TiaraSims3's avatar
12 years ago
Solved

I can't download Dragon Valley

I bought Dragon Valley online, and am trying to figure out how to download it. I went to my purchase history and tried to download it, but it blocked my pop-ups so I enabled pop-ups and it brought up a blank window with a launch application button so I clicked it and it launched Origin, but that is all it has done and it has been a few hours. Am I not waiting long enough? Or am I doing something wrong?

  • crinrict's avatar
    crinrict
    12 years ago

    Did you try opening the launcher first (by pressing play on Origin) and then press download on the browser ?

9 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    try downloading it from your purchase history on your the sims 3 account

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    is your game up to date ? the most common issue for worlds not downloading  is that the game is not updated to the newest version oh some browsers have an issue with downloading from the sims 3 site google chrome and opera do have issues with downloading  so try switching browsers to IE or firefox

    FAQ on store worlds inculding common issues http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911  if it's still not downloading for you i'll check back later to see what can be done or post it in the helpers corner for further advise

  • Ok, trying Explorer now. Doesn't appear to have worked, but I'll give it some time.

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    i'll post this in the helpers corner to see what else can be done for you

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Did you try opening the launcher first (by pressing play on Origin) and then press download on the browser ?

  • I've got exactly the same issues as mentioned in this topic. I use Firefox and when click on Download button I see blank web browser page poping up and nothing happens.

    When I tried IE I couldn't login at all. When login window appears, I fill my login and password. After clicking Log In, it just keeps on working without any result.

    I've followed your suggestions on that topic and have no result - I've opened Launcher via Origin also notinhg.

    Please help - how can I download Dragon Valley in that case?

    I use The Sims 3 - 1.63.5.024017

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