I can't download Dragon Valley

try downloading it from your purchase history on your the sims 3 account

That is what I tried.

is your game up to date ? the most common issue for worlds not downloading  is that the game is not updated to the newest version oh some browsers have an issue with downloading from the sims 3 site google chrome and opera do have issues with downloading  so try switching browsers to IE or firefox

FAQ on store worlds inculding common issues http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911  if it's still not downloading for you i'll check back later to see what can be done or post it in the helpers corner for further advise

Ok, trying Explorer now. Doesn't appear to have worked, but I'll give it some time.

It still didn't download.

i'll post this in the helpers corner to see what else can be done for you

That worked. Thanks!

I've got exactly the same issues as mentioned in this topic. I use Firefox and when click on Download button I see blank web browser page poping up and nothing happens.

When I tried IE I couldn't login at all. When login window appears, I fill my login and password. After clicking Log In, it just keeps on working without any result.

I've followed your suggestions on that topic and have no result - I've opened Launcher via Origin also notinhg.

Please help - how can I download Dragon Valley in that case?

I use The Sims 3 - 1.63.5.024017