Forum Discussion
After you have checked the boxes, did you click install packs at the bottom?
- Anonymous9 years ago
Hi. I had the same problem and it worked out fine for me.
If you click the "Install Packs" button, it will only take you to your origin launcher to buy the packs; it's as if you never got them in the first place.
But overall, it should be fine.
- 9 years agoYeah for some reason I think you have to install the packs separately but maybe that's Sims 4. It's been awhile since I installed my games.
You can always clear cache or uninstall and reinstall. I had to clean my cache a few months back because my custom content was acting up.- Anonymous8 years ago
I have it downloaded it just wont show up please help me!
- Anonymous9 years ago
if i already have the game how can i install them again without having to buy them on orgin?
- EA_Mai9 years ago
EA Staff
Hi @johnnieg03,
Did you register your games in thesims3.com or Origin? If not, that would be the first step. Register all your games in the same EA account (you need the base game in the account to be able to play the packs). Open the Origin client (you can download it from here if you don't have it installed in your computer) and use the menu Origin > Redeem Product code.
Once you have your codes registered, your games will be in that account. Just click on them to start the download and installation. You can download and install them as many times as you need 😉
-Mai
- 8 years ago
But I don't want to use my money on something I already bought... clarify?
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