Jas777mess
10 months agoSeasoned Novice
Online Features
I just purchased the sims 3 from EA Games, and would like to access the online features but it's asking for a serial code which EA Games never gave me. please help!!!
Jas777mess Please be more specific about the errors you're seeing right now. You would have needed internet access to install Sims 3 in the first place, so you must have some way of getting at least temporary access on this computer. Please use that to try to launch the game AND to install any Store worlds you own on that site. Then let me know what still needs to be addressed.
The serial code in particular is exactly how I've described it: you don't get one when you buy from EA, and you should already be able to use the Store site. If you can't, and support couldn't help with that exact issue (as opposed to any other issues), please let me know.
So was able to get to the exchange where i can access the player made content, but i can't download anything from it. I get a message telling me to "Upgrade your registration for The Sims 3 community - You must be a game-registered user to use certain community features. Purchase one of our games from your local retailer or by browsing our games page. Already own The Sims 3 game? Please register your game and get full access to the sites features." the "register your game" is a clickable link, which when i click on it, it asks me for the serial number. I am also still not seeing the dragon valley world that i purchased. The EA Games app under manage add-ons it says "in-game content" under the dragon valley expansion pack instead of installed like the other packs. when i looked it up online how to access dragon valley, it said it should show up as a playable world when you go to start a new world. but it is not in the world list. I clicked the link you sent in your first message to access the chat option of the ea games help page but the chat won't open up. it makes a case with a number but all i get is an article about missing content. then whoever reviewed the case marked it as resolved, even though it's not. i still can't find the dragon valley content i purchased.