Online Features
I just purchased the sims 3 from EA Games, and would like to access the online features but it's asking for a serial code which EA Games never gave me. please help!!!
Forum Discussion
Jas777mess I tried the EA help link I previously posted just now, and once I signed in, I saw the chat option, with a four-minute wait. If you're not seeing it, change the location in your browser window, as noted, or use a different browser (I used Firefox) or a different device.
And again, you specifically need the Sims 3 Store site to recognize you own the game, which, if it doesn't at the moment, can only be fixed by support.
And you need to register Dragon Valley on that site; it doesn't matter that the EA App knows you own it. Once the site acknowledges you own the base game, you'll be able to register your DV code, if and when you get one, using the Redeem a Code button at the bottom of the page. Then you can download DV from your purchase history and install it through the launcher, and only then will it be available in-game.
