Physical Copy/ Digital Copy For the Sims 3

You can download the game through the Origin Client which you can download here: http://origin.com/download. Log in the client, if you've registered the games at thesims3.com, the games should already be available for download.

If you didn't, you should be able to redeem the codes.

But you need the disk to start the game -_-

Not with the digital download version. Wouldn't make much sense since most people that have the digital download don't have a disc in the first place.

What if you don't have the disk, then?

then you shouldn't get the message. 

Do you get the message with the download version (latest expansion pack)

I could not find my disc when I first asked for help with this problem. But I did have my box, the booklet, and my Product code. It would not allow me to add the game to my library even with my product code. said that it had already been used. I don't know how. I have since found my disc, but I have to use an external drive with this laptop and would prefer to not Have to do so just to play my game. Not sure what I am doing wrong...

@TmBJds  It sounds like the product code was already registered to an EA/Origin account, or perhaps on the Sims 3 Store site, which amounts to the same thing.  In that case, you'd simply need to login to that account and download your game from there.

If you can't figure out which account owns your game, you can try contacting EA customer support for help.  Take a photo that includes the disc, case, and insert with the code showing and readable; you can upload the photo when you submit the live chat request.

https://help.ea.com/en/contact-us/

@1b34c845b89a7c707b74c0eb26717586 First - the disk version comes with and installs SecuROM and SafeDisc. These are no longer supported by Windows. When you bought the game you should have a pamphlet with a code on the back. This code can only be used once. Once the code is accepted it can not be re-entered. When Windows stopped supporting SecuROM the DRM changed to Origin. If you activated your game with the code you should have an Origin account. At this point you could download the digital version from Origin or download the latest patch which will disable SecuROM and SafeDisc and you will no longer need a disk to play. I have bought packs from Amazon and they came with a code. After redeeming the code that item was listed as owned on Origin and I was able to download it and install it. If you try to enter your codes now they may (should) work. If the codes do not work you will have to contact an EA game consultant as this is a public open user to user forum and user accounts can not be accessed here.