@DarkChaoticangel To be clear, the EA App thinks Showtime is installed, under Sims 3 > Manage > Manage Add-ons? Any pack that's installed should say "installed" underneath it; if you see "in-game content" instead, that's a separate issue.
If the App thinks Showtime is installed, please run a search on your computer for EP06 , which is the name of Showtime's folder. Open a File Explorer window, click This PC in the left panel, and enter EP06 in the search field in the upper-right corner. Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here.
The issue with University Life stuck preparing is separate and sometimes fixable by reinstalling Origin, as described here:
When installing Origin, make sure that you've just tried to download UL from the EA App (so it's still pending, in a way), and that you check the box to allow Origin to keep itself and your games up to date.
@puzzlezaddict thank you so much for your time. You have been so helpful. The origin workaround helped! I got both showtime and university life to become installed, at least what it says on the sims 3 launcher, but I trust that it will work when I start it up as it was not on the launcher previously before the origin fix. I know it says you don't work for EA but you were definitely the MVP for this fix. I have been emailing EA back and forth for a week and a half with no fix that they were mentioning that I haven't tried. I say you should get compensated for your work. Wish I could give you a star rating because you are a 5 star! Sorry. I am just so excited.
