Forum Discussion

holsinthehouse01's avatar
holsinthehouse01
Newcomer
4 hours ago

Service Initialisation Failure

I've seen a couple of threads about this, and I've tried everything and the error is still coming up.

I have a 12th Gen Intel, and this is the first time trying to play on this laptop. I bought everything from Origin, but obvs that doesn't exist anymore so it's all on EA now. 

I've tried

  • Restarting my laptop
  • Reinstalling the game/EA
  • Cleaning the game/EA with Revo
  • Task manager manually having 1CPU

But still it does not work. I love the sims and haven't played in a few years but am desperate to play. If anyone has any ideas I'd be so appreciative. TIA x

crashing
gameplay issue
hardware
technical issues

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 hours ago

    holsinthehouse01​  You don't need a fix for the Alder Lake issue with an EA App install; that problem was patched just over a year ago.  So if you did run the Alder Lake patch, please repair the game to remove its effects.  And you can undo the Task Manager setting as well.

    For the issue itself, what game version do you see in the lower-left corner of the launcher?  Did you ever have Sims 3 installed on this computer before now?  And where is the game installed?  You can see the location in the EA App, under Sims 3 > Manage > View properties.

Recent Discussions