Sims 3 connecting forever
I can get into the Sims 3 website easily and buy stuff from the store. When the launcher shows up, it says my email address is invalid. When I go into the game and try to log in from there, it does the connecting screen forever. I can play the game normally and I have content downloaded, but content from the store I can download but not use because I am not logged in. I have looked at a bunch of threads from people with the same issue but nothing I do helps. Do I need to change my email address associated with EA? It's an unusual one, which may be the problem, but I've never had an issue with it before. I have also changed my password multiple times but it doesn't help either. I am willing to send screenshots. Please help! I really love this game and it would be nice to play with the content from the website store that I have bought. Also, I run the sims on Mac.
Thanks