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New Novice

9 months ago

Sims 3 Freezing Issue – Request for Assistance

Hello, I'm experiencing the same issue with both The Sims 3 and The Sims 4. The games launch successfully, but freeze immediately. When I press the Windows key to switch to my desktop and then retur...

Hero+

9 months ago

raphlt04 I apologize for the late reply. I was away from the forums for a while and am only back today.

Anyway, please change the settings listed in this post:

Sims 4 Crashing/Freezing/Lag, Surface Pro 7 | EA Forums - 11836525

The thread is for Sims 4 and a different model Surface, but the issue affects your model too and could affect Sims 3 as well.

Grannysinger You can try the same as well since you also have a Surface 3.

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Forum Discussion

Sims 3 Freezing Issue – Request for Assistance

Sims 3 website is down?

Game won't start after pressing play on the launcher

Sims 3 is not working correctly

Sims 3 DLC Discounts Not Applied

Are We Being Abandoned??