Sims 3 Game will not start

@musicalfreak2571 Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

------------------ System Information ------------------ Time of this report: 8/18/2014, 11:33:17 Machine name: xxxx-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite C650D BIOS: InsydeH2O Version CCB.03.60.341.50 Processor: AMD C-50 Processor (2 CPUs), ~1.0GHz Memory: 3072MB RAM Available OS Memory: 2662MB RAM Page File: 2071MB used, 3252MB available Windows Dir: C:\windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 6250 Graphics Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x9804) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9804&SUBSYS_FDE81179&REV_00 Display Memory: 1447 MB Dedicated Memory: 372 MB Shared Memory: 1075 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: SEC5541 Native Mode: 1366 x 768(p) (59.998Hz) Output Type: Internal Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1063 (English) Driver Version: 8.812.2.1000 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 2/10/2011 14:54:58, 708608 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-DB44-11CF-EE76-E2DDBEC2C535} Vendor ID: 0x1002 Device ID: 0x9804 SubSys ID: 0xFDE81179 Revision ID: 0x0000 Driver Strong Name: oem3.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Wrestler:8.812.2.1000😛ci\ven_1002&dev_9804&subsys_fde81179 Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled

------------- Sound Devices ------------- Description: Headphones (Conexant SmartAudio HD) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_1179FDE8&REV_1003 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: CHDRT64.sys Driver Version: 8.54.0001.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 2/14/2011 14:43:00, 1581184 bytes Other Files: Driver Provider: Conexant HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Internal Microphone (Conexant SmartAudio HD) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: CHDRT64.sys Driver Version: 8.54.0001.0000 (English) Driver Attributes: Final Retail Date and Size: 2/14/2011 14:43:00, 1581184 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1002, 0x4397 | Matching Device ID: usb\root_hub | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + ELAN PS/2 Port Touch-Pad | Matching Device ID: *etd0800 | Upper Filters: ETD | Service: i8042prt | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 198.0 GB Total Space: 277.2 GB File System: NTFS Model: TOSHIBA MK3265GSXN SATA Disk Device Drive: Q: Model: n/a Drive: D: Model: TSSTcorp CDDVDW TS-L633F SATA CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&2411E6FE&3&C3 Driver: n/a Name: PCI standard ISA bridge Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_FF1E1179&REV_40\3&2411E6FE&3&A3 Driver: n/a Name: ATI I/O Communications Processor SMBus Controller Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_FF1E1179&REV_42\3&2411E6FE&3&A0 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&2411E6FE&3&C2 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&B0 Driver: n/a Name: ATI I/O Communications Processor PCI Bus Controller Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&2411E6FE&3&A4 Driver: n/a Name: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) Device ID: PCI\VEN_1969&DEV_2060&SUBSYS_FF1E1179&REV_C1\4&3828895F&0&00A9 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&2411E6FE&3&C1 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&98 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_FF1E1179&REV_40\3&2411E6FE&3&A2 Driver: n/a Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_818110EC&REV_01\4&3B329A20&0&00A8 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&2411E6FE&3&C0 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&90 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&2411E6FE&3&C7 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1510&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&00 Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&B2 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&2411E6FE&3&C5 Driver: n/a Name: AMD Radeon HD 6250 Graphics Device ID: PCI\VEN_1002&DEV_9804&SUBSYS_FDE81179&REV_00\3&2411E6FE&3&08 Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&9A Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&2411E6FE&3&C6 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1002&DEV_43A1&SUBSYS_00001002&REV_00\3&2411E6FE&3&A9 Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&92 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&2411E6FE&3&C4 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&2411E6FE&3&A8 Driver: n/a Name: AMD SATA Controller Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_FF1E1179&REV_00\3&2411E6FE&3&88 Driver: n/a

------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205 Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205 WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205 WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3508.0205 WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205 WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3508.0205 WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205 ATI Ticker,0x00200000,0,1,Ticker.ax, DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713 MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll, DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713 TOSHIBA Progress Monitor,0x00200000,1,1,TProgMon.ax,1.00.0001.0209 TOSHIBA WAV Converter,0x00200000,0,0,TWavConv.ax,1.00.0000.0315 File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3508.0205 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll, File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 PGTimeStamp,0x00200000,1,1,PGTimeFilter.dll,2.00.0000.0010 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713 MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll, Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514 VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713 Audio Capture Sources: Internal Microphone (Conexant S,0x00200000,0,0,qcap.dll,6.06.7601.17514 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713 WDM Streaming Capture Devices: Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 ,0x00000000,0,0,, TOSHIBA Web Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514 WDM Streaming Rendering Devices: ,0x00000000,0,0,, Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Video Capture Sources: TOSHIBA Web Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Audio Renderers: Headphones (Conexant SmartAudio,0x00200000,1,0,quartz.dll,6.06.7601.17713 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713 DirectSound: Headphones (Conexant SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.17713 --------------- EVR Power Information --------------- Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0

Well, that's crappy, thank you for the help. I wouldn't have been able to find that out by myself. I do wonder though what are the difference between the two, and why one works and why the other doesn't?

Cause you add the content of the expansion/stuff pack on top of the base game. So it's more than just base.

I see. Alright, well thank you. I've already gotten my refund, and my game is now working. Have a good day😕mileyvery-happy: