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Frendilla19roya's avatar
2 years ago

Sims 3 website cannot change avatar background!

So I recently got the sims 3 like a month ago...

I uploaded my own avatar to the sims 3 website as my profile pic, but I cannot change the avatar background so it just plain white.

I know the steps to change it, you purchase a avatar background from the my goodies store and then you click "try it" and it's suppose to change but it does not.

Other new users are having the same issue as well, I tried contacting EA but they do not listen.

Can anyone please help me?

35 Replies

  • Creeper545548's avatar
    Creeper545548
    Seasoned Ace
    2 years ago

    Just a update. I can't even get in to the my page goodies anymore. It's related to this since that's where the avatar Backgrounds are. It keeps showing oops! We are not able to process your request. Just giving this update.

  • Csabuszkah's avatar
    Csabuszkah
    New Scout
    2 years ago

    Just bought an avatar background not being aware of this issue. Cool. I just literally got scammed? I know 15 simpoints is nothing compared to other stuff on the store but it's still a shame how the website (and older titles) is being treated

  • Creeper545548's avatar
    Creeper545548
    Seasoned Ace
    2 years ago

    Just wanted to give a update. The my page goodies load again but still can't change the background but I know patience. Just wanted to give the update that I did give before when I couldn't load the my page goodies. 

  • Creeper545548's avatar
    Creeper545548
    Seasoned Ace
    2 years ago

    I was able to change my avatar Background 🙂 It does still show in goodies that I'm using the old one but displays that I'm using the new one. Edit again. It sort of works. When you change your main avatar it goes back to the old background. The work around. Just change to the background you want to use and it's good. Use the work around until it's issue for backgrounds is fixed properly. Better then nothing. Edit again. The newly changed Backgrounds though don't display everywhere. Studios and uploader's info on some of the other uploads they made on the exchange. My page is the only place for the change.

  • Ethernet_me's avatar
    Ethernet_me
    2 years ago

    I commented on this like 6 months ago lol but today I tried again and it worked. I'm genuinely surprised that they actually did anything to the website

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