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enei7eb5nb9w's avatar
enei7eb5nb9w
Seasoned Newcomer
5 days ago

Sims 3 Wont Open After Hitting Play

Hi, I need help. I have Sims 3 on Steam. Im closed steam, restarted my computer (I haven been able to play in a long time). Im on Windows 11 version 24H2. Ive been looking around and this is what Ive tried

I dont know why it wont open and Im far from a computer genius. I cant remember if I played the sims on this new laptop I got a while ago, but it definitely worked on the last laptop. 

If someone is willing to dumb this down please, Ive been trying for hours.

3 Replies

  • enei7eb5nb9w  I would like to read it to look for various reasons the game might not open.  The most interesting part is the Windows Error Reports section at the end, but most of the other info could be relevant in the right circumstances.  So please attach the dxdiag and I'll take a look.

  • enei7eb5nb9w's avatar
    enei7eb5nb9w
    Seasoned Newcomer
    4 days ago

    I have the dxdiag but what exactly are we looking for?

  • enei7eb5nb9w  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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