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Anonymous's avatar
Anonymous
13 years ago
Solved

Sims freezes only in main world, not in the world of university...

When I play the sims 3, the game freezes in the main worlds after 5-15 minutes. When I minimalise the game and open it again (the color off the screen is a bit darker) I get just the time to save the game and shut it down. I can play further with the screen who has turned a bit darker, but it freezes again or the game shuts down by itself.

Strange is that the game doesn't stop working when my sims go to college. Neither when I play Sims 3 adventures. Only in the main worlds do I have this problem.

I tried:

- resetsim all (in the game)

- deleting cache en thumbnails off all the games

- I put the necessary files at the DEP 

- I updated the drivers off the graphics card

- I play the game in a smaller resolution

- Most animations are shut down at the options off the game

I am looking for another idea to help me. 

Information off my computer:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv7 Notebook PC
BIOS: InsydeH2O Version 03.60.48F.12
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8140MB RAM
Page File: 2824MB used, 13453MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

pc
technical issues
  • crinrict's avatar
    crinrict
    13 years ago

    Does that mean you have two graphic cards in there ? A radeon and the hd graphics ? If so, make sure, the game is running the radeon one:

    @DarkAmaranth1966 wrote:

        Right click anywhere on the desktop. That opens a menu with various options that includes the option to "Configure switchable graphics". After selecting this, another window opens for the Radeon that will allow the user to choose that card for whatever programs they want. There is also a check box in this window that says "show a pop up warning for unassigned applications". That should be checked. The next time the user runs the game, a pop up should open and let them designate the better graphics card for the game. After that, it should stay on the Radeon card.



    Also try updating your graphic drivers. The one from the hd graphics are from 2011.

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    Could you also post the part about your graphic card ?

    What world are you playing ? Do you have the same issue in every world and in every savegame or just a specific one ?

  • Anonymous's avatar
    Anonymous
    13 years ago

    I have the problem in all worlds and all saved games, except if I play with the same game in the university world, then I have no issues.

    The information you asked:

     --> Name: Radeon (TM) HD 7690M XT

              Card name: Intel(R) HD Graphics Family
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: Intel(R) HD Graphics Family
               DAC type: Internal
             Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_185E103C&REV_09
         Display Memory: 4095 MB
       Dedicated Memory: 2090 MB
          Shared Memory: 2005 MB
           Current Mode: 1600 x 900 (32 bit) (60Hz)
           Monitor Name: Algemeen PnP-beeldscherm
          Monitor Model: unknown
             Monitor Id: CMO1719
            Native Mode: 1600 x 900(p) (60.008Hz)
            Output Type: Internal
            Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    Driver File Version: 8.15.0010.2476 (English)
         Driver Version: 8.882.2.3000
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 8/9/2011 18:32:00, 8311808 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B78E66-4256-11CF-CF77-5438B7C2C535}
              Vendor ID: 0x8086
              Device ID: 0x0116
              SubSys ID: 0x185E103C
            Revision ID: 0x0009
     Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1:iSNBM1ML_PROXY:8.882.2.3000😛ci\ven_8086&dev_0116&subsys_185e103c
         Rank Of Driver: 00E60001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

    System Devices

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_3389103C&REV_05\3&11583659&0&D0    Driver: n/a

         Name: Intel(R) Mobile Express Chipset SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_3389103C&REV_05\3&11583659&0&FA    Driver: n/a

         Name: Renesas Electronics USB 3.0 Host Controller Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04\4&97DF829&0&00E3    Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_3389103C&REV_05\3&11583659&0&E8    Driver: n/a

         Name: Intel(R) HD Graphics Family Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_185E103C&REV_09\3&11583659&0&10    Driver: n/a

         Name: Radeon (TM) HD 7690M XT Device ID: PCI\VEN_1002&DEV_6740&SUBSYS_185E103C&REV_00\4&31AE8F37&0&0008    Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_3389103C&REV_05\3&11583659&0&FB    Driver: n/a

         Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104 Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_3389103C&REV_09\3&11583659&0&00    Driver: n/a

         Name: High Definition Audio-besturing Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_3389103C&REV_05\3&11583659&0&D8    Driver: n/a

         Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_3389103C&REV_09\3&11583659&0&08    Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16 Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_3389103C&REV_B5\3&11583659&0&E3    Driver: n/a

         Name: Intel(R) Centrino(R) Wireless-N 1030 Device ID: PCI\VEN_8086&DEV_008B&SUBSYS_53158086&REV_34\4&377ED954&0&00E1    Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14 Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_3389103C&REV_B5\3&11583659&0&E2    Driver: n/a

         Name: Realtek PCIe GBE Family Controller Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_3389103C&REV_06\4&27E778F4&0&00E0    Driver: n/a

         Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49 Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_3389103C&REV_05\3&11583659&0&F8    Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12 Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_3389103C&REV_B5\3&11583659&0&E1    Driver: n/a

         Name: SDA Standard Compliant SD Host Controller Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_3389103C&REV_01\4&6196837&0&01E2    Driver: n/a

         Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_3389103C&REV_04\3&11583659&0&B0    Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_3389103C&REV_B5\3&11583659&0&E0    Driver: n/a

         Name: Realtek PCIE CardReader Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_3389103C&REV_01\4&6196837&0&00E2    Driver: n/a

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    Does that mean you have two graphic cards in there ? A radeon and the hd graphics ? If so, make sure, the game is running the radeon one:

    @DarkAmaranth1966 wrote:

        Right click anywhere on the desktop. That opens a menu with various options that includes the option to "Configure switchable graphics". After selecting this, another window opens for the Radeon that will allow the user to choose that card for whatever programs they want. There is also a check box in this window that says "show a pop up warning for unassigned applications". That should be checked. The next time the user runs the game, a pop up should open and let them designate the better graphics card for the game. After that, it should stay on the Radeon card.



    Also try updating your graphic drivers. The one from the hd graphics are from 2011.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I changed the graphic card and I can play the game with no further problems.

    Thank you for your help and your time!

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    Great to hear.

    Could you please accept a solution so people know that this is solved and what the solution was.

    Thank you

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