Forum Discussion

New Ace

2 years ago

Solved

The Sims 3 EA APP Mac User Issue - Sims 3 Store Content will not Download

I have been having issues with the EA App since Mac users had to update to the new app. I cannot download any store content to my Sims 3 Launcher. It keeps popping up with 'There was an error Downloa...

mac

technical issues

the sims 3 store

puzzlezaddict
2 years ago
@nessatay2223 (and everyone else in this thread) I've flagged this issue to EA but don't know of anything else to suggest at the moment. It's clearly not universal, which probably makes the issue more difficult to resolve. Hopefully there will be some news soon.

puzzlezaddict

Hero+

6 months ago

@Nanabrigo I've merged your post with the master thread for this error in macOS. In case the old fix helps, you can try this:

https://answers.ea.com/t5/Technical-Issues-Mac/Sims-3-64-bit-problems-installing-store-custom-content/m-p/9665254#error0

Otherwise, please try again to download the world and immediately create an EA App error report:

https://help.ea.com/en/help/ea/ea-app/run-ea-error-report/

Post the report ID here.

This site is closing, going read-only for a little while before disappearing entirely. But the content is migrating to the new EA forums, so your information will still be available to anyone investigating this issue.