The Sims 3 Generations expansions pack won't play

What is your antivirus? Did your antivirus interfere with the inbstall of GEN? Did GEN patch after install? Did you try the manual patch? GEN needs to be activated online the first time you play the pack.

My antivirus is Norton security, and not that I know of. What's a manual patch? 

Could you post this info: 

1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
2. Press Enter to proceed.
3. A window will open and in there you can click on the red circles with a white X.
4. After clicking the X, the info on the bottom will update. Choose the Sims 3 Critical Event one and right click on it and choose "View Technical Details"
5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

Also what is your operating system  ?

Dude this isn't working, I'm typing it in and there's no results for it! This is Windows 8 btw

On the search bar on windows 8 ?

You can start typing on the metro interface and then a search bar should come up and then you can just c/p perfmon /rel there

Right well I searched it, and 10 differend things came up and once again, I am confused.

Ok.

Did you try reinstalling Origin ? Also you are updated to 1.67 right ?

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Okay I'll try reinstalling origin.

System Information
------------------
Time of this report: 4/15/2014, 10:50:28
Machine name: xxxxxx
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion TS 11 Notebook PC
BIOS: F.05
Processor: AMD A4-1250 APU with Radeon(TM) HD Graphics (2 CPUs), ~1.0GHz
Memory: 4096MB RAM
Available OS Memory: 3546MB RAM
Page File: 3601MB used, 1864MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

Display Devices
---------------
Card name: AMD Radeon HD 8210
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 8210 (0x9834)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_9834&SUBSYS_2178103C&REV_00
Display Memory: 2033 MB
Dedicated Memory: 497 MB
Shared Memory: 1536 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC3953
Native Mode: 1366 x 768(p) (60.001Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
Driver Version: 13.251.0.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 12/13/2013 11:23:30, 1318552 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DB74-11CF-5377-7201BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9834
SubSys ID: 0x2178103C
Revision ID: 0x0000
Driver Strong Name: oem20.inf:cb0ae4144623ec8f:ati2mtag_Kabini_Mobile:13.251.0.0😛ci\ven_1002&dev_9834
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 389.7 GB
Total Space: 452.5 GB
File System: NTFS
Model: HGST HTS545050A7E380 SATA Disk Device

Drive: D:
Free Space: 2.3 GB
Total Space: 23.3 GB
File System: NTFS
Model: HGST HTS545050A7E380 SATA Disk Device

System Devices
--------------
Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5229&SUBSYS_2178103C&REV_01\4&D9D0903&0&0015
Driver: C:\WINDOWS\system32\DRIVERS\RtsP2Stor.sys, 6.02.9200.29069 (English), 3/7/2014 22:45:42, 290520 bytes
Driver: C:\WINDOWS\SysWOW64\RtsP2StorIcon.dll, 1.10.0000.0000 (English), 3/7/2014 22:45:49, 9889352 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_2178103C&REV_39\3&2411E6FE&0&98
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 6.03.9600.16384 (English), 8/22/2013 12:39:27, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 422240 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_2178103C&REV_39\3&2411E6FE&0&90
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 6.03.9600.16384 (English), 8/22/2013 12:39:27, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 422240 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1534&SUBSYS_00000000&REV_00\3&2411E6FE&0&C4
Driver: n/a

Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_2178103C&REV_07\4&23C471C0&0&0013
Driver: C:\WINDOWS\system32\DRIVERS\Rt630x64.sys, 8.13.0314.2013 (English), 3/15/2013 02:46:06, 792648 bytes
Driver: C:\WINDOWS\system32\RtNicProp64.dll, 1.02.0000.0005 (English), 3/15/2013 02:46:06, 78920 bytes

Name: Ralink Bluetooth PCIe Adapter
Device ID: PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&367E2265&0&0114
Driver: C:\WINDOWS\system32\DRIVERS\rtbth.sys, 2.09.0022.0000 (English), 12/2/2013 10:42:14, 1204424 bytes
Driver: C:\WINDOWS\system32\DRIVERS\rt3298.bin, 12/2/2013 10:42:14, 40958 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1532&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
Driver: n/a

Name: AMD Radeon HD 8210
Device ID: PCI\VEN_1002&DEV_9834&SUBSYS_2178103C&REV_00\3&2411E6FE&0&08
Driver: C:\WINDOWS\system32\DRIVERS\atikmdag.sys, 8.01.0001.1360 (English), 12/13/2013 11:23:36, 13207552 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 12/13/2013 11:23:26, 43520 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atikmpag.sys, 8.14.0001.6354 (English), 12/13/2013 11:23:36, 626176 bytes
Driver: C:\WINDOWS\system32\atiumd64.dll, 9.14.0010.1001 (English), 12/13/2013 11:23:48, 7751920 bytes
Driver: C:\WINDOWS\system32\atiumd6a.dll, 8.14.0010.0429 (English), 12/13/2013 11:23:50, 8927704 bytes
Driver: C:\WINDOWS\system32\atitmm64.dll, 6.14.0011.0025 (English), 12/13/2013 11:23:46, 190976 bytes
Driver: C:\WINDOWS\system32\atiicdxx.dat, 12/13/2013 11:23:34, 721296 bytes
Driver: C:\WINDOWS\system32\amdpcom64.dll, 8.14.0010.0023 (English), 12/13/2013 11:23:26, 78432 bytes
Driver: C:\WINDOWS\system32\atimpc64.dll, 8.14.0010.0023 (English), 12/13/2013 11:23:36, 78432 bytes
Driver: C:\WINDOWS\system32\atiadlxx.dll, 6.14.0010.1129 (English), 12/13/2013 11:23:26, 1144320 bytes
Driver: C:\WINDOWS\system32\atiumd6a.cap, 12/13/2013 11:23:48, 3426688 bytes
Driver: C:\WINDOWS\system32\atimuixx.dll, 6.14.0010.1002 (English), 12/13/2013 11:23:36, 31232 bytes
Driver: C:\WINDOWS\system32\atiapfxx.exe, 6.14.0010.1001 (English), 12/13/2013 11:23:28, 368640 bytes
Driver: C:\WINDOWS\system32\ativvsva.dat, 12/13/2013 11:23:54, 157144 bytes
Driver: C:\WINDOWS\system32\ativvsvl.dat, 12/13/2013 11:23:56, 204952 bytes
Driver: C:\WINDOWS\system32\ativvaxy_cik.dat, 12/13/2013 11:23:54, 234036 bytes
Driver: C:\WINDOWS\system32\ativvaxy_cik_nd.dat, 12/13/2013 11:23:54, 233776 bytes
Driver: C:\WINDOWS\system32\ativce02.dat, 12/13/2013 11:23:54, 83552 bytes
Driver: C:\WINDOWS\system32\atiesrxx.exe, 6.14.0011.1164 (English), 12/13/2013 11:23:32, 239616 bytes
Driver: C:\WINDOWS\system32\atieclxx.exe, 6.14.0011.1164 (English), 12/13/2013 11:23:32, 588288 bytes
Driver: C:\WINDOWS\system32\atidemgy.dll, 4.05.5088.28599 (English), 12/13/2013 11:23:32, 442368 bytes
Driver: C:\WINDOWS\system32\atio6axx.dll, 6.14.0010.12618 (English), 12/13/2013 11:23:40, 26352128 bytes
Driver: C:\WINDOWS\system32\aticalrt64.dll, 6.14.0010.1848 (English), 12/13/2013 11:23:30, 62464 bytes
Driver: C:\WINDOWS\system32\aticalcl64.dll, 6.14.0010.1848 (English), 12/13/2013 11:23:28, 55808 bytes
Driver: C:\WINDOWS\system32\aticaldd64.dll, 6.14.0010.1848 (English), 12/13/2013 11:23:30, 15716352 bytes
Driver: C:\WINDOWS\system32\atipblag.dat, 12/13/2013 11:23:46, 3917 bytes
Driver: C:\WINDOWS\system32\atiu9p64.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:46, 115512 bytes
Driver: C:\WINDOWS\system32\atiuxp64.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:54, 143304 bytes
Driver: C:\WINDOWS\system32\atig6pxx.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:34, 74752 bytes
Driver: C:\WINDOWS\system32\atig6txx.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:34, 100352 bytes
Driver: C:\WINDOWS\system32\atibtmon.exe, 2.00.0000.0000 (English), 12/13/2013 11:23:28, 118784 bytes
Driver: C:\WINDOWS\system32\atiapfxx.blb, 12/13/2013 11:23:26, 550456 bytes
Driver: C:\WINDOWS\system32\amdmiracast.dll, 12/13/2013 11:23:16, 412672 bytes
Driver: C:\WINDOWS\system32\amdhdl64.dll, 12/13/2013 11:23:16, 134656 bytes
Driver: C:\WINDOWS\system32\atidxx64.dll, 8.17.0010.0525 (English), 12/13/2013 11:23:32, 9753752 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdag.dll, 9.14.0010.1001 (English), 12/13/2013 11:23:50, 6630232 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdva.dll, 8.14.0010.0429 (English), 12/13/2013 11:23:54, 8287008 bytes
Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 12/13/2013 11:23:26, 71704 bytes
Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 12/13/2013 11:23:36, 71704 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxy.dll, 6.14.0010.1129 (English), 12/13/2013 11:23:26, 825344 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdva.cap, 12/13/2013 11:23:52, 3461040 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsva.dat, 12/13/2013 11:23:54, 157144 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsvl.dat, 12/13/2013 11:23:56, 204952 bytes
Driver: C:\WINDOWS\SysWOW64\atioglxx.dll, 6.14.0010.12618 (English), 12/13/2013 11:23:46, 22157824 bytes
Driver: C:\WINDOWS\SysWOW64\atidxx32.dll, 8.17.0010.0525 (English), 12/13/2013 11:23:32, 8406024 bytes
Driver: C:\WINDOWS\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 12/13/2013 11:23:30, 52224 bytes
Driver: C:\WINDOWS\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 12/13/2013 11:23:28, 49152 bytes
Driver: C:\WINDOWS\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 12/13/2013 11:23:28, 14302208 bytes
Driver: C:\WINDOWS\SysWOW64\atipblag.dat, 12/13/2013 11:23:46, 3917 bytes
Driver: C:\WINDOWS\SysWOW64\atiu9pag.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:46, 98496 bytes
Driver: C:\WINDOWS\SysWOW64\atiuxpag.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:54, 126336 bytes
Driver: C:\WINDOWS\SysWOW64\atigktxx.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:34, 96768 bytes
Driver: C:\WINDOWS\SysWOW64\atiglpxx.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:34, 69632 bytes
Driver: C:\WINDOWS\SysWOW64\atiapfxx.blb, 12/13/2013 11:23:26, 550456 bytes
Driver: C:\WINDOWS\SysWOW64\amdhdl32.dll, 12/13/2013 11:23:14, 123392 bytes
Driver: C:\WINDOWS\atiogl.xml, 12/13/2013 11:23:42, 47887 bytes
Driver: C:\WINDOWS\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 12/13/2013 11:23:42, 51200 bytes
Driver: C:\WINDOWS\system32\ATIODE.exe, 1.00.0000.0001 (English), 12/13/2013 11:23:42, 332800 bytes
Driver: C:\WINDOWS\system32\amdave64.dll, 5.08.0006.0000 (English), 12/13/2013 11:23:14, 96256 bytes
Driver: C:\WINDOWS\SysWOW64\amdave32.dll, 5.08.0006.0000 (English), 12/13/2013 11:23:14, 90112 bytes
Driver: C:\WINDOWS\system32\atisamu64.dll, 7.01.0000.0001 (English), 12/13/2013 11:23:46, 89088 bytes
Driver: C:\WINDOWS\system32\amdhcp64.dll, 1.00.0000.0001 (English), 12/13/2013 11:23:14, 157736 bytes
Driver: C:\WINDOWS\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 12/13/2013 11:23:46, 80896 bytes
Driver: C:\WINDOWS\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 12/13/2013 11:23:14, 142304 bytes
Driver: C:\WINDOWS\system32\atiglpxx.dll, 8.14.0001.6354 (English), 12/13/2013 11:23:34, 69632 bytes
Driver: C:\WINDOWS\system32\aticfx64.dll, 8.17.0010.1247 (English), 12/13/2013 11:23:30, 1318552 bytes
Driver: C:\WINDOWS\SysWOW64\aticfx32.dll, 8.17.0010.1247 (English), 12/13/2013 11:23:30, 1100216 bytes
Driver: C:\Program Files\AMD\CCC2\Install\ccc2_install.exe, 8.97.0100.0300 (English), 12/13/2013 11:24:00, 52320556 bytes
Driver: C:\WINDOWS\system32\OpenCL.dll, 1.02.0011.0000 (English), 12/13/2013 11:23:26, 63488 bytes
Driver: C:\WINDOWS\system32\amdocl64.dll, 10.00.1348.0005 (English), 12/13/2013 11:23:24, 29382144 bytes
Driver: C:\WINDOWS\system32\amdocl_as64.exe, 12/13/2013 11:23:24, 1187342 bytes
Driver: C:\WINDOWS\system32\amdocl_ld64.exe, 12/13/2013 11:23:24, 1061902 bytes
Driver: C:\WINDOWS\system32\OpenVideo64.dll, 10.00.1348.0005 (English), 12/13/2013 11:24:06, 99840 bytes
Driver: C:\WINDOWS\system32\OVDecode64.dll, 10.00.1348.0005 (English), 12/13/2013 11:24:06, 86528 bytes
Driver: C:\WINDOWS\system32\clinfo.exe, 12/13/2013 11:24:06, 230912 bytes
Driver: C:\WINDOWS\SysWOW64\OpenCL.dll, 1.02.0011.0000 (English), 12/13/2013 11:23:26, 57344 bytes
Driver: C:\WINDOWS\SysWOW64\amdocl.dll, 10.00.1348.0005 (English), 12/13/2013 11:23:20, 24860160 bytes
Driver: C:\WINDOWS\SysWOW64\amdocl_as32.exe, 12/13/2013 11:23:24, 995342 bytes
Driver: C:\WINDOWS\SysWOW64\amdocl_ld32.exe, 12/13/2013 11:23:24, 798734 bytes
Driver: C:\WINDOWS\SysWOW64\OpenVideo.dll, 10.00.1348.0005 (English), 12/13/2013 11:24:06, 83968 bytes
Driver: C:\WINDOWS\SysWOW64\OVDecode.dll, 10.00.1348.0005 (English), 12/13/2013 11:24:06, 73728 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.sbz, 8.14.0001.6019 (English), 12/13/2013 11:23:16, 36096 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ibz, 12/13/2013 11:23:16, 1988 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.cbz, 12/13/2013 11:23:16, 9833 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 12/13/2013 11:23:14, 258048 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 12/13/2013 11:23:14, 305152 bytes
Driver: C:\WINDOWS\system32\coinst_13.251.dll, 1.00.0005.0009 (English), 12/13/2013 11:24:06, 129536 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_2178103C&REV_39\3&2411E6FE&0&9A
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:33, 89952 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 422240 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_2178103C&REV_39\3&2411E6FE&0&92
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:33, 89952 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 439136 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:34, 422240 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1535&SUBSYS_00000000&REV_00\3&2411E6FE&0&C5
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&0&15
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:32, 285536 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&0&14
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:32, 285536 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&0&13
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:32, 285536 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_9840&SUBSYS_2178103C&REV_00\3&2411E6FE&0&09
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9600.16384 (English), 8/22/2013 12:38:38, 78336 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1536&SUBSYS_2178103C&REV_00\3&2411E6FE&0&00
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1538&SUBSYS_00000000&REV_00\3&2411E6FE&0&10
Driver: n/a

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1022&DEV_7813&SUBSYS_2178103C&REV_01\3&2411E6FE&0&A7
Driver: C:\WINDOWS\system32\DRIVERS\sdbus.sys, 6.03.9600.16408 (English), 11/14/2013 13:43:25, 236376 bytes
Driver: C:\WINDOWS\system32\DRIVERS\dumpsd.sys, 6.03.9600.16408 (English), 11/14/2013 13:43:25, 151384 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1530&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
Driver: n/a

Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_2178103C&REV_3A\3&2411E6FE&0&A0
Driver: n/a

Name: AMD SATA Controller
Device ID: PCI\VEN_1022&DEV_7804&SUBSYS_2178103C&REV_00\3&2411E6FE&0&88
Driver: C:\WINDOWS\system32\DRIVERS\amdsata.sys, 1.01.0004.0014 (English), 8/22/2013 13:43:41, 79200 bytes
Driver: C:\WINDOWS\system32\DRIVERS\amdxata.sys, 1.01.0004.0014 (English), 8/22/2013 13:43:40, 25952 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_2178103C&REV_11\3&2411E6FE&0&A3
Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 6.03.9600.16384 (English), 8/22/2013 13:43:49, 17248 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1533&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
Driver: n/a

Name: AMD USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Device ID: PCI\VEN_1022&DEV_7814&SUBSYS_2178103C&REV_01\3&2411E6FE&0&80
Driver: C:\WINDOWS\system32\DRIVERS\UCX01000.SYS, 6.03.9600.16384 (English), 8/22/2013 13:43:33, 189792 bytes
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 6.03.9600.16506 (English), 1/8/2014 02:46:27, 325464 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1531&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_2178103C&REV_02\3&2411E6FE&0&A2
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9600.16384 (English), 8/22/2013 12:38:38, 78336 bytes

Name: Ralink RT3290 802.11bgn Wi-Fi Adapter
Device ID: PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00\4&367E2265&0&0014
Driver: C:\WINDOWS\system32\DRIVERS\netr28x.sys, 5.00.0037.0000 (English), 11/26/2013 16:34:34, 2483376 bytes
Driver: C:\WINDOWS\system32\drivers\vwifibus.sys, 6.03.9600.16384 (English), 8/22/2013 12:39:00, 24576 bytes
Driver: C:\WINDOWS\system32\RaCoInstx.dll, 1.00.0010.0000 (English), 7/3/2013 09:46:36, 331568 bytes
Driver: C:\WINDOWS\system32\RaCoInst.dat, 10/8/2013 18:58:56, 13973 bytes

1.0 gzh is pretty low, even for an AMD. I've seen other with this same machine that have the same issue as you do.

TBH, I don't think you can play the game and add-on on it.

Minimum requirement is 2.4 ghz or equivalent AMD

Not sure what else I could tell you.

Maybe you can play in windowed mode with settings lowered.