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Anonymous's avatar
Anonymous
13 years ago
Solved

the sims3 website its not letting me log in

I just bought the Sims 3 World Bundle. I was trying to redeem my codes on thesims3 website to be able to download them into my origin, but the website won't let me log in at all. It will bring up the prompt every click I make on the page, and then re-routes me to the main registration page for my original game. I can't even try to re-register my main game, because I downloaded it directly to my laptop. Any ideas if the website has been having problems?

  • Try a different browser.

    What problem do you see ? An endless login loop ? Have you been able to login thesims3.com before ? Can you login in the game itself ? What about the launcher ?

16 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    a live chat if you wish if in the event you wish to contact CS

    1.https://help.ea.com/en/contact-us/
    2.Click on the orange NEXT button
    3.Select a platform
    4.Click on the orange NEXT button
    5.Select a topic and describe your problem in a few words
    6.Click on the orange NEXT button
    7.Click Chat Now to chat with a Game Advisor


    guide on how to contact CS

    http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

  • Anonymous's avatar
    Anonymous
    12 years ago

    this is happening to me im so annoyed i bought the game yesterday and still cant play!!! It says advisors are unavailable and no one is calling me when i requested x

  • Anonymous's avatar
    Anonymous
    11 years ago

    same problem im having


    @lilgloomybear wrote:

    I'm having a problem logging in too. I had just bought the Sims 3 Supernatural and it came with the Sims 3, it was my first time downloading The Sims on to my new laptop. I made an Origin account but I couldn't redeem my code I had to be done on The Sims 3 website but every time I try to register or log in with whatever email I put in, my origin email, my 2 other email accounts, even a made up email account out of the top of my head, it tells me-

    "Welcome back! It looks like you already have an account tied with the email you entered. Please login or retrieve your password below."

    It's very annoying. I hope that it is a problem with the website and that it gets fixed soon, if anyone is able to log in or knows a solution please post a reply.

    -Peace & Carrots


  • I can't log in, I spent a grand and can't even log in. Just kill me. I have it on steam and it 'works' I just can't get mods to register/work, I did once before, but then I could also login.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @TheRealPyge  What game are you playing?  I ask because Sims 3 has never cost nearly that much, and this is an old Sims 3 thread.

    Please also let me know exactly where you can't login and what error you get.  The EA App has been temporarily down a few times this week but should be fine right now.