i downloaded sims 3 off of steam a year or so ago. n im just now finally getting to register my game with ea website. i cant find the serial code that i got when i first downloaded it ... does anyone kno where i can find it ?

That’s actually good to know. I assumed something like that was going on. Just sad it had to be that way. Fortunately though I think I figured it out. As long as you can at least put in one DLC key into your sims 3 account game register it should register the original sims 3 base game in your origins games along with the DLC’s . So if you have the origin app on your computer you can go ahead and start installing the base game + the DLC’s onto your computer through there. So you don’t even need to register the base game onto the sims 3 site as long as you have any DLC. For anyone out there struggling with this issue (since I found no other platforms helping with it) I’d recommend to put in any DLC key into thesims3.com. Don’t worry about not having a base game key if the DLC keys work for you. After that just go to your origins app and the sims 3 base game plus all your DLC’s should be there to install. So for anyone unwilling or unable to contact EA support id recommend trying this first. Hopefully you get to play some sims 3 soon!ps. If you’re putting the key into the site in all caps and it’s not working, I’d reccomend to try putting it in in lower case with no caps lock. It worked for me

if it's still in the steam library try right click the game icon view CD key edit to a link to an FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Steam-VS-Origin-VS-Discs/td-p/3135440

Ok, update: I'vb chatted with the customer support for 40 minutes now, I have downloaded origin, linked my ea account to my steam account and they have adeded the steam game in my origin-library after I send them proof that I bought the game from my account. When you now log in to the sims3-website with your ea-account, then the game is automatically registered and you don't need a cd-key anymore.My advice for people with the same problem: First link your ea-ccount to steam (log out and then in the log in window on the bottom is a steam symbol.) Then contact them and let them add the game to your origin account. Saves them time.

@galaxycookie300 Do you mean that the code is longer than the Sims 3 Store or Origin allows? You want the option to "register a game," which requires 20 characters, rather than "redeem a code," which only requires 16. The first option is for the base game and its packs; the second is for bonus content.

@UsuallyMusic01 Steam does in fact provide what it calls "CD keys" for the base game and each pack you own. The keys are product codes that can be registered in Origin the same way disc codes can; these codes can be found in your Steam game library: If you click on "CD key" (shown in red), a popup appears with the codes. In case it matters to anyone, these codes cannot be seen in mac OS. Steam doesn't even show the category.

where do i find the serial code from a steam download

26 Replies

rumbutter
Hero (Retired)
10 years ago
if it's still in the steam library try right click the game icon view CD key

edit to a link to an FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Steam-VS-Origin-VS-Discs/td-p/3135440
Anonymous
7 years ago
This does not work for me it’s too long!?!
puzzlezaddict
Hero+
7 years ago
@galaxycookie300 Do you mean that the code is longer than the Sims 3 Store or Origin allows? You want the option to "register a game," which requires 20 characters, rather than "redeem a code," which only requires 16. The first option is for the base game and its packs; the second is for bonus content.
Anonymous
7 years ago
I figured it out but when I click register it brings me to the “it looks like you already have an account...ect.” But I go put in the password and it doesn’t work then I click forgot password and it asks me to sing in again I have been trying to figure this out for almost a year now and at this point I’m ready to just give up...
puzzlezaddict
Hero+
7 years ago
@galaxycookie300 Try clearing all of your browser caches, and then see if you can reset your password. The store site is usually more reliable than Origin, but sometimes it acts up and doesn't cooperate for a couple of days. If you've ever signed in while playing, either at the launcher or Main Menu, it's also a good idea to clear your Internet Explorer cache, as TS3 uses it for some purposes.
clear IE cache: https://kb.wisc.edu/page.php?id=15141
InducedSpirit
7 years ago
what did you do to figure it out???
puzzlezaddict
Hero+
7 years ago
@InducedSpirit What exactly do you need help with? If you're looking for the Steam CD keys, the original response has a helpful screenshot. These codes are 20 characters long and can be registered to your account either in Origin or the Sims 3 Store. For the store, be sure to click on "register a game" rather than "redeem a code."
If there's something else, please post back describing precisely what isn't working for you.
Anonymous
7 years ago
Sims 3 on steam does not have a CD code
puzzlezaddict
Hero+
7 years ago
@UsuallyMusic01 Steam does in fact provide what it calls "CD keys" for the base game and each pack you own. The keys are product codes that can be registered in Origin the same way disc codes can; these codes can be found in your Steam game library:

If you click on "CD key" (shown in red), a popup appears with the codes.

In case it matters to anyone, these codes cannot be seen in mac OS. Steam doesn't even show the category.
SGUYY_11
5 years ago
How did you get there