Gallery Says Packs 'Not Purchased', Cannot Place Gallery Lots w/Owned Packs.
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.294.1020
What expansions, game packs, and stuff packs do you have installed? All expansions, game packs and stuff packs (minus the castle estate) are installed into the game.
Steps: How can we find the bug ourselves? Open the game (with other packs downloaded, however the issue I'm seeing only includes the 'For Rent' pack and the 'Horse Ranch' pack) and go to the gallery (I am at the Isda Riverfront (20x20) lot) specify my results to 20x20 and in the search add 'Tomerang' and I am seeing 'not purchased' on several gallery properties for the 'For Rent' and the "Horse Ranch' pack. I own all of the expansions, so this is just false.
What happens when the bug occurs? I cannot place the lot properly, and lose the items placed in the gallery lot that are labeled "For Rent' or "Horse Ranch".
What do you expect to see? I should be able to place any of the lots because I own all of the content that is in the gallery lot I am looking to place.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
When placing a gallery lot I am met with an issue saying that I do not own/have not purchased the 'For Rent' pack or the 'Horse Ranch' pack, which then removes the items from the lot when placed into the game. Unfortunately, I can only send in three screenshots, I have a 4th photo that shows I own the other pack the gallery is claiming I do not.
- @Brianna62 Do you own the early incentive bonuses? ‘streat eats content’ and the ‘rockin rancher content’ respectively