Forum Discussion

purplephoenix3's avatar
purplephoenix3
Seasoned Rookie
1 day ago

Game is Broken

Was in the middle of playing when I suddenly noticed everything I have ever built is gone.
I have made several reports on this issue, and have seen many other players making the same complaints. EA has done nothing to address this.
I have had one person reply to me who basically just said everything that was lost is gone forever.

So years of time and money, just ripped away, as there is apparently no way to get any of these builds back. At this point the game is actually unplayable, as soon as I leave the lot the build disappears, so what's the point???

I cannot even begin to fully express my frustration and disappointment with EA. 
The fact that this could even happen is a massive failure on their part.
This is happening to more and more players every day and the lack of response is maddening. 
I've been playing the Sims for over 25 years, and Sims 4 almost daily since it came out in 2014, and I am a MASSIVE builder.
Can't even play now.

 

6 Replies

  • purplephoenix3's avatar
    purplephoenix3
    Seasoned Rookie
    23 hours ago

    I feel you, I am on the edge of cracking.
    Really frustrated and incredibly disappointed.

  • purplephoenix3's avatar
    purplephoenix3
    Seasoned Rookie
    23 hours ago

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/houseslots-disappear/11901268/comments/13567584

    https://forums.ea.com/discussions/the-sims-4-technical-issues-pc-en/current-issue-sims-4-savesuser-content-disappearing-pc/11838402

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/ea-we-deserve-answers-now/13590683

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/houseslots-disappear/11901268

    Separate issue but similar 

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/saving-issues-and-deleting-save-files-when-trying-to-save/13586918

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/saves-being-deletedoverwritten/13579410

    https://forums.ea.com/idea/the-sims-4-bug-reports-en/no-save-sims-on-front-page/13524575

     

     

     

  • Wildstripe's avatar
    Wildstripe
    Seasoned Ace
    23 hours ago
    SimulationBuilds wrote:

    My understanding would be is that this issue is still under investigation and they need more time to investigate the issue.

    There are people who are getting either frustrated, impatient, disappointed, and/or stressed out, which is sometimes the case with other glitches.

    SimulationBuilds wrote:

    I assume they are probably asking for save files as well as part of the investigation.

    Yes, they are.... Although, it seems like not everyone who submitted a report about this glitch is tech savvy. 😓

    SimulationBuilds wrote:

    Those workers are not just going to sit there idle while bugs are being investigated and worked on.

    Only to have people stop playing the game partly due to this reason.

  • SimulationBuilds's avatar
    SimulationBuilds
    Seasoned Novice
    1 day ago
    Wildstripe wrote:

    Not to mention the fact that the original thread about it started a year ago is still marked as "under investigation". 😒 

    My understanding would be is that this issue is still under investigation and they need more time to investigate the issue. I assume they are probably asking for save files as well as part of the investigation.

    Wildstripe wrote:

    Agreed; putting this "on the back burner" to add new features is adding "an insult to injury".

    QA and those working on fixing bugs are not the same people who work on adding in new features. Those workers are not just going to sit there idle while bugs are being investigated and worked on.

  • Please can you provide a link to the various reports here on the forums you are speaking of as I would like to understand a bit more about the issues you are having.

    There must be something oddly specific causing your issues as I've been building in The Sims 4 since release and not once has a build vanished?

  • purplephoenix3 wrote:

    I have made several reports on this issue, and have seen many other players making the same complaints.

    I've personally made two reports, the first was in April and the second was earlier this month, on this issue. I also have read the complaints from other players.

    purplephoenix3 wrote:
    EA has done nothing to address this.

    Not to mention the fact that the original thread about it started a year ago is still marked as "under investigation". 😒 

    purplephoenix3 wrote:

    So years of time and money, just ripped away, as there is apparently no way to get any of these builds back

    Reverting to an older save, which I've done a few times this year, does not help at all since the glitch eventually returns like a boomerang.

    purplephoenix3 wrote:

    the lack of response is maddening.

    Agreed; putting this "on the back burner" to add new features is adding "an insult to injury".

    -----------

    I've mentioned this in another thread, but I actually had an emotional breakdown when the annoying glitch returned in my main save. Since then I've been on a break from the game... and didn't even bother updating it when the July update was released.

     

Featured Places