Forum Discussion
SheriGR
6 years agoHero
Please try the following:
- Exit your game then exit Origin. Please copy the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the mods folder and the localthumbnailcache.package file in your 'The Sims 4' folder and restart the game and so that the game will re-create the folder.
- Then run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). After that, please see if the issue has stopped.
(If It fixes the situation you can re-add your Mods/CC one at a time to see if one was conflicting with the function/causing the glitch - but do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted also.)
Let us know how it goes. Thanks!
SheriGR ☕ – I play on Mac, no Mods or CC, & backup daily. I don’t work for EA.
- 6 years ago@SheriGR I always follow the basic troubleshooting steps you mentioned above, but it didn't resolve my issue. ☹️
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