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Kyalliara's avatar
Kyalliara
Seasoned Newcomer
5 months ago
Solved

Blast From The Past: Not enough points to claim everything

So, I'm on PSN. No mods, nothing extra, all vanilla gameplay. I've been doing the event since it started, week by week, and just now I seemed to have completed week four, but for some reason I'm seve...
advice
discussion
gameplay issue
never cc or mods
playstation
time limited events
  • EA_Cade's avatar
    EA_Cade
    5 months ago

    Heya Kyalliara 

    Really sorry to see this, could you confirm if you're playing on PS4 or PS5? Also, have you installed today's base game update?

    If you could power cycle your console if you haven't already done so, that should clear the cache and potentially resolve this issue as well:

    • Press and hold the power button on the console until it fully shuts down. 
    • Remove the power cord from the PlayStation. 
    • Let the console sit unplugged for at least a minute. 
    • Reconnect the power cable and press the power button to turn the console back on.
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
5 months ago

Heya Kyalliara 

Really sorry to see this, could you confirm if you're playing on PS4 or PS5? Also, have you installed today's base game update?

If you could power cycle your console if you haven't already done so, that should clear the cache and potentially resolve this issue as well:

  • Press and hold the power button on the console until it fully shuts down. 
  • Remove the power cord from the PlayStation. 
  • Let the console sit unplugged for at least a minute. 
  • Reconnect the power cable and press the power button to turn the console back on.
  • Kyalliara's avatar
    Kyalliara
    Seasoned Newcomer
    5 months ago

    The update fixed the issue, but a variety of other problems have risen from the update unrelated to the event. First time I've ever experienced something like this on playstation.

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