I had this same issue and I am running the legacy edition. I have a feeling that I know the answer is that the LE doesn't support the new pack.
Just had to get a refund because I have Legacy Edition. SO SAD! Was excited about Tiny Living... The agent even said "I know that it's disappointing. As a game myself, who has a poor system can understand your feeling"
My system is not poor either! It's a Mac desktop, and it runs fantastically. Just think it's rude that they're ignoring those of us who have older systems, and making it impossible for us to have the newest packs, especially this super cool looking TIny Living pack.
EA, you've let a lot of people down. Please fix this issue!
howd you get a refund , i ended up with the same problem and would like to get my money back also
@NoGravityFour20 Go through EA customer support, and explain that your computer can't run the standard version of Sims 4, only the Legacy Edition. (I mean, provided that this is the problem and not something else.) The LE doesn't support any new packs, so there's no way for you to play Tiny Living on your computer.
How did you get a refund? I dont run the legacy version but I have it and the tiny living wont work for me either 😭
hi everyone
so getting very frustrated with this.. I have tried working it out by searching everything but it’s still not working and now I’m at a dead end haha.
So I have just gotten tiny living and it won’t work because of legacy edition.
I have already uninstalled everything and reinstalled everything but left out legacy edition but then the sims wouldn’t work with out it.
then I installed legacy edition last to see if it would work but still not working.
I have 64 bit and I’m on windows 8.1
what can I do to fix my issue????
please help
Hi there 🙂
how did you receive a refund? I need to do the same ☹️
how do you go and get a refund I was wondering why it wasn’t working on my Mac and I was upset when I found out on here that I can’t play it on the legacy edition I bought it a couple of hours ago and I’m not sure when I can file for a refund ☹️
@veexviii You'll need to contact EA customer support directly, explain that your Mac doesn't support the standard version of Sims 4, and ask that your pack be refunded.
