Forum Discussion

2 years ago

Solved

Broken save file. Game failed to load, Error code

Hi, I am having trouble with a save I’ve had for over 2 years. I have removed my modsnfolder, updated the game and tried starting a new save. I can access the game with a new save but for some reason...

gameplay issue

LilyEve98
2 years ago
Hey thanks for your reply, i managed to recover an old save before it the update happened and it allowed me to play 🥳

ninjaangel11

12 months ago

Hi, I am having the same issue with one of my worlds as well. How were you able to save your old world? Any help would be greatly appreciated!

crinrict

Hero+

12 months ago

@ninjaangel11
@itzmeelishaxo

What error code are you getting ?

itzmeelishaxo
Rising Novice
12 months ago
@crinrict The error message said "The game failed to load. Error code: 123:[and then an alphanumeric code]. It is recommended you relaunch the game."

It happened to me when my sim travelled to another world. I could load my neighbours lot but not my played sim.
- crinrict
  Hero+
  12 months ago
  @itzmeelishaxo This is a known error
  
  Could you post in this thread: https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Game-Failed-to-Load-Error-Code-123/td-p/13898427