EA_Arcadia
EA Staff
EA StaffBugs and The Sims 101 - Everything you need to know! - Discussion
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EA_Cade
Community Manager
Community Manager
@FinalBossNyuma wrote:
It truly has become egregious; the number of bugs specifically plaguing the console has only continued to increase since the introduction of this bug, & per usual we’re expected to tolerate this sub-par gameplay experience. At this point now I don’t see the harm in asking.
@SimQARobo @EA_Cade, or whoever else is qualified to answer: Is there not a dedicated team to address console-specific issues? Are any of these bugs pertaining to console being actively investigated/addressed? If yes to either or both of those questions, can we expect to see any of these bugs to be rectified before year’s end?
Surely console cannot be so low in priority that we console players are merely relegated to waiting more than a year’s time to see critical fixes be made to what are inarguably essential facets of TS4 gameplay…right?
Hi @FinalBossNyuma
Sorry for the delay in getting back to you! Unfortunately, there isn't really a good way to say it: Bugs can be very complex creatures to handle. Some take longer than others to be resolved based on a number of factors like the amount of players being impacted, the ease of the investigation process, how many teams are required to get involved, etc, etc.
I know this isn't what you want to hear, but I don't want to lie to you about this. We do our very best to address all bugs as fast as we possibly can but sometimes some of them just take longer I'm afraid.
@EA_Cade Oh no, not at all! I’m just sincerely appreciative of the fact that you took the time out to acknowledge & address my concerns, & I also completely understand & appreciate your honesty in that the reality of the situation may not always translate to an easy-to-swallow answer. Thank you so much!
Oh and let me tell you: I’d posed those questions not long before yesterday’s update dropped - to my absolute surprise - & had I known better I’dve personally waited for a more opportune time to ask them, haha. I certainly wouldn’t intend to add to any disappointment in receiving so many new & much-needed base game item swatches!
Oh and let me tell you: I’d posed those questions not long before yesterday’s update dropped - to my absolute surprise - & had I known better I’dve personally waited for a more opportune time to ask them, haha. I certainly wouldn’t intend to add to any disappointment in receiving so many new & much-needed base game item swatches!