Bugs and The Sims 101 - Everything you need to know! - Discussion

Serious question to someone at EA, what is the strategy for fixing bugs reported by the community here? There is now a massive list of bugs reported but very few get fixed per update as I see it. As an example the chef standing outside for a couple of hours before going to work, feels like a simple fix (without the cheat), the mannequin problem... Be great to hear from someone 'in the know' what is being done and why it takes so long to fix but still add features ?