Forum Discussion

deac6521859bef5's avatar
2 years ago

Charged wrong price

In Sims4 when I went to purchase an expansion it was listed at 19.94, but when I was redirected to the purchase page the price had changed to 21.99.  Could you please help me out?  It's not about the money, just wondering why the ingame price would be different?

thank you

5 Replies

  • No, they did charge me the taxes in addition to the advertised price...I'm talking about the advertised price that is shown before you purchase.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @deac6521859bef5a  Sorry for the late reply.  I was trying to get some info on this and haven't been able to figure out why you saw a price of $19.24.  If it makes you feel better, $21.99 was the correct sale price in CAD, as confirmed by two different Canadian residents I talked to.  The U.S. price was $15.99 before the sale ended, so that's not it either.

    I did wonder briefly if you were seeing the Steam or Epic sale price, but the game version number in your screenshot says you're on a Mac, so you should only be seeing the Origin/EA price in-game.