Forum Discussion

Rising Traveler

2 months ago

Solved

[CURRENT ISSUE] Server Error whenever I'm upload to my personal gallery

This is the text in the error message: Server error. We could not process this gallery request. Please try again later. I tried uploading the image from my phone, but I can't get my laptop to do ...

the gallery

TheSimsDirect
2 months ago
Marking as solution for visibility only! This issue is still under investigation.

Hello again.

For anyone encountering this issue, can you share:

Dxdiag

A video of the upload attempt, with the error appearing. (If you're able to capture a video)

puzzlezaddict

Hero+

2 months ago

kimmie9850 Can you test with your EA account on another computer, or can a friend or family member test with their EA account on your computer? I'd like to establish whether the cause here is your system or your account, and this is the most reliable way.

CartoonTrain94 That's why I'm asking you to test each room individually, then narrow things down from there: delete some items in an affected room and test, delete a few more, etc. I don't know which items might be responsible either.