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@cocophoenix009 Are you playing with Mods or CC? If you are, or did recently, you can test the following way, without saving and removing the relevant cache file, to see if the issue is gone in a vanilla game:
SpoilerExit the game. Move the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can then test without saving in order to identify which CC/Mods are causing the issue. Then remove or add updated version(s) of the Mod/CC causing the issue.
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