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rulerninja's avatar
rulerninja
Seasoned Novice
2 years ago

Error:111:bb393bde

Product: ザ・シムズ 4
Platform:PC
Which language are you playing the game in? 日本語
How often does the bug occur? Often (50% - 99%)
What is your current game version number? version 1.105.332.1020
What expansions, game packs, and stuff packs do you have installed? all packs
Steps: How can we find the bug ourselves? play normally
What happens when the bug occurs? You won't be able to continue playing the game with that save data.
What do you expect to see? I want to be able to play the game smoothly without "Error:111:bb393bde:b5ab13e4" appearing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Please see attached image

Edit By Crinrict: Adjusted Title to better reflect the issue

gameplay issue

4 Replies

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @rulerninja 111 is usually a broken plate on your lot.

    Try loading the lot in build mode and check if you have any empty plates. If so, delete them.

    Then save under a new name and try again.
  • HazelMineSims's avatar
    HazelMineSims
    Seasoned Scout
    2 years ago

    For me, I had to move my family off the lot. Save lot to gallery. Demolish the lot. Then, place the lot back down. Move my family back in from gallery and then it will work.

  • RavenDarknight's avatar
    RavenDarknight
    Seasoned Newcomer
    6 months ago

    I didn't have any plates and I'm still getting the error. Please help. =(

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

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