Fix It!

Hi everyone,

could you please provide the following information. 

• What platform are you playing on ?
• When does your game crash ? Does crashing mean going back to the desktop ?
• If you are on PC, please post your DxDiag

If you  have any LastException/LastUIException or LastCrash files in Documents\Electronic Arts\The Sims 4, please post those following the steps below.

• Delete the ones you have
• Trigger the error again
• Check if new ones are created
• If that is the case, please copy/paste the content here. You can open the file with any text editor.

Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.