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TheGothicFrog19's avatar
TheGothicFrog19
New Rookie
3 months ago

Game crashes after new update 28/04/26 PC: 1.123.85.1020

Game crashes during build buy after moving the house on the lot, editing stairs, editing the terrain etc. Endless loading screens when entering manage worlds and the gallery won't delete items from my library when removing them. Had no issues prior to the update. I've removed mods , cleared cache. started a new safe file and it happens everytime in build buy or mange worlds.

4 Replies

  • Not at the moment as I deleted all the crash and last exception when deleting the cache etc from when it crashed before. I was seeing if it would crash again to upload the files but it didn't, I only needed to restart due to the endless loading. I will try your suggestion. Thank you. 

  • I played on the sims 4 yesterday I could edit colour swatches, place objects, use moveobjects and debug cheats, alter the terrain until I tried to expand a wall on my build and draw a new wall. The wall tool would draw out a wall but it would be invisible, tried again the same thing so I went into manage worlds and I had to force restart my computer as it endlessly was loading again. 

  • Could you please provide the following information

    • Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
    • have you tried renaming the user folder and testing a fresh one ?
    • Your Computer's DxDiag
        • Press Windows-Key + R
        • Type: DxDiag
        • Click on Save all Information
        • Attach the Text File to your post