Forum Discussion

lilstraycat's avatar
lilstraycat
Seasoned Newcomer
12 months ago

Game Messing up

My game has been messed up since the update, errors popping up, not able to save, enter build mode, look at my Sims skills and others, and things are in the wrong place. I can not quit the game unless I restart my computer. I have tried restarting the game (meaning computer since I can not access that part of the game), I have tried uninstalling my mods, and playing that way, I have even tried cleaning out my cache, and whatever else you can think of.

gameplay issue

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    12 months ago

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.19,881 PostsLatest Activity: 7 minutes ago