Hi guys, I created my game specific indentity way back in 2014 and it's so dumb and stupid that I can not handle it anymore, does anyone know how to change it?
Hello @lilaaaaaaaaaaali,
Your game-specific identity for The Sims is your username for thesims3.com and once this is set, I'm afraid this cannot be edited. This username doesn't show in-game though for in The Sims 4, it's only viewable on The Sims 3 website and exchange.
Community ManagerHi @blue001001,
As this game specific identity is tied with TheSims3.com and not your Sims 3 game, removing The Sims 3 would not remove this game identity from your account. Currently, there is no way to remove or change this ID from your account- however this ID is not viewable by anyone else in your EA app profile, and is only visible on TheSims3.com.
Thank you for the answer. So to be sure: There is no way to delete TheSims3.com account at all? Even by EA staff?
Community ManagerThat's correct- currently there is no way to remove this specific game identity from your account, it's not something the live support team is able to remove from your account either.
how to change or delete game specific identities (sims)?
I want to add that even though in the reply regarding TheSims3.com account we're told that "this ID is not viewable by anyone else in your EA app profile, and is only visible on TheSims3.com" it IS visible on EA App so that statement is false.
After the change from Origin to EA app the game specific identities are viewable by others on the EA app. The game specific identitites are right under your username. They can be seen by searching for friends with the Discover new friends feature. They're also visible on profiles.
Here are screenshots to offer examples. I've edited the names to protect their privacy. "Edited" is the username and "EditedIdentity" is the game specific identity.
Community ManagerThat "EditedIdentity" is your nickname in the EA app, not your Game Specific ID for The Sims 3.
You can change your nickname in the EA app by clicking your avatar at the top right, click on My Profile, then Edit Profile.
Hi,
I made my account in 2011 on Origin using a name I no longer use for anything. I want to start uploading stuff to the gallery using the name I use now. However, I see no way to update it.
I saw some past threads that said to change your name on your EA account. I did that, but it still lists the old name under "Game Specific Identities" and so the name I don't want shows up in my gallery uploads.
Any help is appreciated, thanks!
Community ManagerHi there @sulsulcel
Your Game Specific Identity that you see on your EA account under the Connections section is only for The Sims 3 online exchange and is not viewable in The Sims 4- this wouldn't be your online name for The Sims 4 Gallery.
The Gallery for The Sims 4 would be the same as your EA ID- if you've just updated your EA ID, it can take some time to reflect that change in the Gallery as well.
Did you ever get this resolved? I've argued with EA support over this same exact issue for the same game many times and they keep telling me it isn't possible.
Can we please update it so we are able to change our game specific identities?? I just want to make it not my actual name!!!
