Forum Discussion

2 years ago

Solved

Happy Home Login Event not appearing on Main Menu

daily login rewards have been announced via social media, ive updated my game via ea app and repaired it, but don't see the event pop-up on my main menu as shown online. anyone else having this issue...

gameplay issue

EA_Cade
2 years ago
Hey all,

The Happy at Home event should now be available to everyone as of 0900 UTC today.

If you still cannot access the event, please report that in the thread here so we can track it appropriately.

Thanks!

EA_Cade

The Sims Team

2 years ago

Hey all,

All players will get access to this Event by June 13th as part of a phased rollout. There will be no impact to receiving it a bit later as all players will have the full 5 weeks to claim the rewards.

More information can be found in our latest Dev Diary and Happy at Home Login Event FAQ.

Miyaca-Nova

2 years ago

There is no Popup for the current event.

Device: PC

Launcher: EA-App

Country: Germany

Lenguage Setting: English

Date of Update: 31.5.2024

OS: Windows 10 Pro with all updates

Already tried:

- Disableing all mods

- Removing all mods from the folder

- Deleting all cache via explorer

- Deleting cache via repair feature (EA-App)

- Removing the entire Sims 4 folder (Documents\Electronic Arts)

- Deinstalled the game (& deleted all files left) and reinstalled it

Not even a completely 100% fresh install triggers the popup. I thought PC was one of the first plattforms to get it. I don´t even have the game on steam it´s on the EA-App and only there. So there can´t be an issue.

Anyone any more ideas?