Forum Discussion

Nutb0i's avatar
Nutb0i
New Novice
5 months ago

I can't click on my child sim

I can't click on my child sim. I can use cheats on them, but not the regular options. I can click on and get the regular options for all of my other sims, of which are adults and a toddler. I made a completely new family with a child sim to check if it's specifically a problem just with child sims, and I wasn't able to click on that completely different child sim either, so it is. I have tried removing all my mods. I have tried updating the game. I have tried simply reopening it. I have tried resetting the sim with the shift + click + c as well as the rabbit hole and regular option when you shift click on them. I have tried deleting my previous family and using the library to bring them back. I have tried traveling to another lot and moving back, trying to click on both. I have tried repairing the game. I have tried moving the sim to a different family and back (didn't work in the different family or after switching back). I'm stumped at this point. Is there anything else I could possibly do? Is anybody else having this issue?

cc or mods removed
gameplay issue

7 Replies

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Hi Nutb0i 

    did you delete the localthumbcache file after removing your mods ? Did you disable them in the options or move out the folder ?

  • Nutb0i's avatar
    Nutb0i
    New Novice
    5 months ago

    I don't believe I deleted the localthumbcache file unless that is in the mods folder. I moved them out of the folder by ctrl + A everything in the mod folder and moving it to another one outside of the sims 4 folder. 

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Hi Nutb0i 

    localthumbcache file is on the top level of your doc folder. Try deleting that then.

  • Nutb0i's avatar
    Nutb0i
    New Novice
    5 months ago

    I deleted it and the problem still persisted. 

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.
  • Nutb0i's avatar
    Nutb0i
    New Novice
    5 months ago

    The error was gone after completing those steps. 

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Hi Nutb0i 

    You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.

    First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.

    Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.

    You will need the following folders

    - Tray (your households and lots you have saved to library)- Custom Music (if you added any)
    - Screenshots (if you've taken any)
    - Videos (if you've taken any)
    - ConfigOverride (if you made any although I recommend redoing those)
    - Options(.ini) (although I recommend to just redo your settings in the game)

    Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.

    All other files are recreated and not needed.

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