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valesaaland's avatar
valesaaland
Rising Novice
10 days ago

Infinite loading screen when trying to play with household

I can open The Sims 4 normally, but when I click on "Resume Game," the loading screen just stays there and never advances to the household. I even tried selecting "Load Game" instead, which does work—it takes me to the worlds and lets me edit the households—but when I click "Play" on any household, it still gets stuck loading and never opens the game. Here’s the relevant information about my game and what I’ve tried so far, but nothing has worked:

  • When did it happen?: August 8, 2025
  • Version: 1.116.240.1020 DX9
  • Has it happened before?: No, this is the first time I’ve experienced this issue. Actually, I played on the early morning today and it was fine, the problem started in the afternoon.
  • Which packs do I use?: All expansion packs, game packs, stuff packs, and kits released up to now.
  • Extra info: In the EA App, under "View Properties" for The Sims 4 in my library, I’ve entered the following in order to only play with the packs I want for this specific save:

-disablepacks:EP01,EP02,EP03,EP04,EP05,EP06,EP07,EP08,EP09,EP10,EP11,EP12,EP13,EP14,EP15,EP16,EP17,EP18,EP19,GP01,GP02,GP03,GP04,GP05,GP06,GP07,GP08,GP09,GP10,GP11,GP12,SP01,SP04,SP05,SP06,SP07,SP08,SP09,SP10,SP11,SP13,SP14,SP15,SP16,SP17,SP18,SP20,SP22,SP23,SP24,SP30,SP35,SP46,SP47,SP48,SP49,SP51,SP52,SP55,SP56,SP58,SP59,SP62,SP64,SP65,SP66,SP67

  • Do I use mods?: Yes. Faster Sim Spawning,  Invite Any Guests, Longer Parties & More Guests and More Columns in CAS by weerbesu / MC Command Center / Remove Sims From Conversations by thepancake1 / Better Simology Panel by SimMattically / Steady Sit & Seat Any Sim by Amellce / XML Injector by SCUMBUMBO / ISO Love Photos by RAVASHEEN / OMSP - The Red Shelf by amoebae / Willow Creek, Oasis Springs & Newcrest Map Replacement by 20th Century Plumbob.
  • Are they updated?: Yes, they are all up to date.
  • Steps I tried: I checked that all mods are up to date and tried entering the save. Removed all mods from the Mods folder and tried entering again. Cleared cache, deleted everything from the “Tray” folder, lowered graphics settings to the minimum, and tried again (without mods). Repaired the game in EA App with all packs and used "App recovery" in EA App and tried again (no mods). Deleted the localthumbcache.package file and tried once more (no mods). None of these steps worked.
  • Do I get any error message?: No, it just won’t let me play the save. The game opens fine, I can access "Manage Worlds and Households," and I can edit all the households I have. But when I try to actually play a household, the loading screen never ends.

3 Replies

  • PS: I tried to remove disable packs under "View Properties" for The Sims 4 in my library and play a different game that I have since it uses all the packs, and it worked. However, on the save that I want, it still doesn't work! But then I tried again to start my save just by clicking "load game" and "play" instead of "resume game", then play with a different household (Lee) in a small house (Crick Cabana), which I have also played 8 generations with it but it is not my main household, then it worked! I was able to play directly with a household. So I save it and then went to manage worlds, then selected my own household and then I was able to play!!! I thought that it worked but when I tried back again just to click "Resume game", the loading screen was still loading, and the only way that I am able to play with my own family is doing the previous thing. I tried it three times and is the only way for now.

  • HI valesaaland​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

    Please also see this thread for further info on endless loading: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259