Forum Discussion

Eline_Segers123's avatar
Eline_Segers123
Seasoned Newcomer
9 months ago
Solved

life and death: no text

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.294.1020
What expansions, game packs, and stuff packs do you have installed? All except journey to Batuu, strangerville and some kits
Steps: How can we find the bug ourselves? i don't know
What happens when the bug occurs? with almost all the new things from the life and death pack. There is no text. ex: The neighborhood info, the reaper career, the bucket list,... But also when i click on a sim or furniture i see a vase icon but nothing else. When I click on it, i get a notification but again no text.
What do you expect to see? there should be text so i can play the pack
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. updated and installed Life and death pack

  

  • crinrict's avatar
    crinrict
    9 months ago

    Could you check if you have the following file 

    You can find your default location in the EA app settings. If you installed somewhere else, look there.

    <Installation Folder>\The Sims 4\EP17\Strings_ENG_US.package

    If you do have this file, check if you have a EP17 folder  in The Sims 4\Delta 

    If you do have a EP17 folder there, check if the same file can be found in there. If not, copy the file from the EP17 folder to the Delta\EP17 folder.

13 Replies

  • crinrict's avatar
    crinrict
    Hero+
    9 months ago

    Could you check if you have the following file 

    You can find your default location in the EA app settings. If you installed somewhere else, look there.

    <Installation Folder>\The Sims 4\EP17\Strings_ENG_US.package

    If you do have this file, check if you have a EP17 folder  in The Sims 4\Delta 

    If you do have a EP17 folder there, check if the same file can be found in there. If not, copy the file from the EP17 folder to the Delta\EP17 folder.

  • Eline_Segers123's avatar
    Eline_Segers123
    Seasoned Newcomer
    9 months ago

    Hey

    thanks for the answer. I already tried to repair the game but no luck.

  • HI @Eline_Segers123 

    Have any of you tried a game repair yet ?

    For EA app

    1. Close the game
    2. Click on the three dots in the upper right corner of the game in your library
    3. Choose Repair game

    For Steam:

    1. Close the game
    2. Right Click on the game in your library
    3. Choose Properties
    4. Choose tab Installed Files
    5. Press Verify Integrity of Game Files