Forum Discussion

Kaufmann's avatar
Kaufmann
10 months ago

Main screen has the same picture for all of the promos

As it can be seen on the picture below, my game has the same picture for every promotion and I don't understand why. I've tried deleting the game and downloading it again and also getting rid of my m...
gameplay issue
crinrict's avatar
crinrict
Hero+
10 months ago
@Kaufmann Did you move any files over from your old computer or is this a brand new folder ?
Kaufmann's avatar
Kaufmann
10 months ago

I had originally brought my old save files but deleted them when I noticed the problem. Nothing changed though. 

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago
    @Kaufmann What security software are you using ?
    • Kaufmann's avatar
      Kaufmann
      10 months ago

      Right now the only thing I have is an ad blocker on chrome. I’ve been meaning to get an anti-virus, but since it’s a new computer I haven’t done that yet.

      • crinrict's avatar
        crinrict
        Hero+
        10 months ago
        @Kaufmann If you're on Windows, Defender is probably active. Do check if it blocks the game in any way, especially Ransomware protection.

About The Sims 4 Gameplay Questions & Issues

Get help and answers to your gameplay questions and issues in The Sims 4.20,488 PostsLatest Activity: 59 seconds ago