Forum Discussion

May_Veenstra015's avatar
19 hours ago

Teen Fairy Glitch

So my fairy children aged up into teens. I was so excited they had aged up, but in their fairy form their heads are literally missing. I’ve reloaded the game, removed mods, and repaired the game. I load it back up and their heads are still missing. I’ve done everything I can to fix it and nothing has worked. The only thing I can think of is there’s something wrong with the save. I’ve worked really hard on this save and I don’t want to delete it. I don’t know what else to do 

4 Replies

  • Hi May_Veenstra015​

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
    - Close the game
    - Copy the save game with the error from Documents\Electronic Arts\The Sims 4_Old\Saves to the new Documents\Electronic Arts\The Sims 4
    - Start your save game
    - Check if you still have the error and if you do, try the double load again.
    - Report back with your results for further steps on how to get your stuff back.

  • May_Veenstra015's avatar
    May_Veenstra015
    Newcomer
    14 hours ago

    Thank you it did work and made the new folder. I’m just going to do a new save and hope I don’t have all the issues I had 

  • crinrict's avatar
    crinrict
    Hero+
    2 hours ago

    Hi May_Veenstra015​ 

    moving this to the gameplay forum then.

    Let me know if you need instructions on putting your stuff back (such as library things or screenshots or your saves)