@Kimo0wW, thank you so much for pointing out where the 9th household member was on the panel! 😇 I'm embarrassed I didn't see it! 😳😃
@ToraTheDemigod, do you by any chance play with Mods or Custom Content (CC)? 🤔 These will often affect your game in strange ways. If you do, then you can temporarily remove your Mods and test your game with out them to see if that helps your problem. 😉 If you don't use Mods or CC (or if removing them doesn't change your problem) you can also try to repair your game through Origin.
Please update us on what you find out! 🙂
Best of luck and Happy Simming! 🥳