My Sim's Will isn't coming in the mail
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.311.1020
What expansions, game packs, and stuff packs do you have installed? All except Journey to Batu and Bust the Dust
Steps: How can we find the bug ourselves? By waiting for you Sim's Will to come in the mail
What happens when the bug occurs? My departed Sim's Will isn't coming in the mail
What do you expect to see? That my departed Sim's Will is coming in the Mail
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
About a week in game has passed since two of my elder Sims have died. I assigned some items (including crafted ones) as heirlooms and updated the Will to assign certain heirlooms to my living sim in the same household. I got the notification to wait for the Will to arrive in the mail and then click to read it aloud. But the Will never showed up. Bills have been delivered since then but the Will hasn't. Now the items that the Sims crafted are gone. What can I do?
