PLEASE PLEASE HELP!
Hello everyone, Today I decided to move my sims 4 game from my C drive to my D drive, I followed the steps and all and finally it didn't work. So I decided to move it back to the C drive. I moved al...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@shira3000 Can you try running a repair via Origin on the game and then seeing if this still happens?
1. In Origin, Select 'My Game Library'
2. Find the Sims 4 Tile, Right-click on the tile (while the game is NOT running)
3. Select the repair option.
1. In Origin, Select 'My Game Library'
2. Find the Sims 4 Tile, Right-click on the tile (while the game is NOT running)
3. Select the repair option.
I repaired my game, That was my first step after the problem appeared 🙂
@shira3000 Please try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
If that doesn't help, try playing in a clean user data folder. Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can get far enough to start a new save and play for a bit. Let me know either way.
If the game still won't load even with a clean folder in place, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
