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Re: Game not loading

@batbfv15ojn08

Do you have any eps/gps/sps downloaded? If you do, this could cause lag depending on the model of your laptop.

Download the FREE version of Revo Uninstaller. Use it to completely uninstall EA app from your laptop. Wait about an hour and then
re-download the EA app. Log into your account and hopefully your game will load.
If it doesn't, try clearing the cache. Click on the three lines in the top left corner of the EA app homepage. Choose "Help" and then "Clear Cache".

Hope this helps xx 🙂
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