Forum Discussion

Re: Gendered doors Sims 4 not working

@jonBGHS 

Can you please check this bug report to see if this is your issue?: https://answers.ea.com/t5/Bug-Reports/OPEN-Routing-Fails-while-trying-to-leave-enter-room-Agave-Abode/m-p/8008615#M96604

If not...

Following are some initial things to begin troubleshooting. If these do not help, we can advance to other possibilities.

Do you have Mods or CC (or have you ever had them)? If you do please remove them in this process and try the troubleshooting as described below. (If you don't have Mods or CC, just skip the part about removing the Mods folder, but still delete the cache files mentioned and run the repair.) If you ever had Mods or CC in the past then do the steps as if you have them currently (removing the Mods folder), as there could be damage that has remained after you removed them.

  • Exit your game then exit Origin. Please drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the localthumbcache.package file in your 'The Sims 4' folder. (When you restart the game it will automatically create a new Mods folder.)
  • Next please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). After that, please see if the issue has stopped.

If it was Mods/CC: If this fixes the issue I would recommend that you check with the Mod and CC creators to see if there are any known issues with their Mod/CC clashing with the recent update and if so do they have an updated Mod/CC that will address the changes in the game's code from the update. You can then re-add your updated Mods/CC one at a time to see if one was conflicting with the function/causing the glitch - but do not re-add the old Resource.cfg file from the old mods folder, as it’s possible for it to have become corrupted.

If you have a lot of Mods or CC you can do so by via the 50/50 method. Let me know if you need directions on this.

2 Replies

  • Sid1701d9's avatar
    Sid1701d9
    Seasoned Ace
    5 years ago

    I put them facing the wrong way, so they went in but couldn't go out.

  • SheriGR's avatar
    SheriGR
    Hero
    5 years ago

    @Sid1701d9 Interesting. I've frequently 'switched' the door handle/direction and have never noticed any issues or that it made any difference. Either way the sim needs a clearance of one tile on each side for a single door and two on each side for a double door. Plus they need to then be able to proceed forward or to the left or right.