Re: how can I get a refund for accidently purchasing dream home decorator twice?

@Purfectbetty  You'll need to contact EA customer support for help.  Sims 4 DLC isn't eligible for automatic refunds, but a support rep should be able to refund a double purchase since it shouldn't be possible to buy the same item twice at all.

I would strongly recommend using live chat rather than email.  If you don't see the option, try this link:

https://help.ea.com/en/help-contact-us/?product=the-sims-4&topic=missing-game&category=manage-my-account&subcategory=find-missing-game

Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.