Re: no one responding to my bug reports

@Asheisha96 agreed. Their "customer service" is not professional <discussion of moderation removed>

I would suggest that another idea is that you make sure to tell anyone you know (friends, family, acquaintances) about all of the issues, and show them the pages on here (bug reports, tech issues, as well as feedback section, and there are also people posting issues in the regular section of EA HQ). If you help your friends, family, and acquaintances by keeping them away from this product then they will be grateful that you were honest with them (unlike the marketing teams). That's what 'helping each other out' really means. And, who knows, you may even come across someone who takes note and is in a position to do something bigger.

would it be possible to have a one on one chat or communication with one of the gurus? Like maybe one of them provides an online interaction to help players experiencing issues with their games?

@Bluebellflora I do understand how it works, and I take issue with it, as it seen by people as a place where EA properly addresses serious issues- rather than a fan site that helps people.

(Bait/Rudeness removed per forum rules)