Removing Items From The Gallery Not Working
Hey there, For the past few days nothing I have previously uploaded to the Gallery can be removed from the Gallery. I know this is not a user error as I have used it extensively for a long time. I...
Forum Discussion
@EtteSims, it is possible that this is a new bug, but if you use Mods or Custom Content (CC) it is also possible that outdated Mods/CC is causing the problem, as CC/Mods often become outdated after EA releases a patch , which they did last week.🤨
If you use Mods/CC please do the following to check to see if your problem is caused by a Mods/CC conflict:
1) Move the Mods Folder to your desktop
2) Delete localthumbcache.package file in the game folder.
3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list. Wait until Origin finishes repairing all your packs and not just the base game.
4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.
5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method.
The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps anytime you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.
Now, if this doesn't work, there might be another problem with your game, or it could be a new bug.🤔 I checked the list of current known bugs and couldn't find this on that list. If you don't use Mods/CC or if you do and nothing is outdated after doing the steps listed above, you can fill out a Bug Report here: https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs
Best of luck, and please update us on your situation! 😇
- @PugLove888 Hi there! Thats really lovely and helpful information but, alas, I have tried removing all Mods and no luck.
It does appear to be a bug
